1. Overview of Nurture Me Resources/Program

1.1. Nurture Me Resources/Program is aimed at helping health professionals nurture their own wellbeing to prevent burnout. It is not suitable for health professionals who are already experiencing burnout or any other mental health conditions. While the program can be counted towards CPD it is not intended to replace individual supervision and/or personal mental health support. If you are unsure if these products or services will meet your needs please discuss with Dr Monique Nesa and your current health provider prior to starting.

1.2. The products and services aim to provide you with the support to shift to focus to yourself and practical tools to help you enhance your own wellbeing. Progress and outcomes will depend on your personal circumstances, motivation for change, implementation of strategies and personal circumstances. There is no guarantee in your outcome.

2. Structure of Nurture Me Resources/Program

2.1. The Nurture Me for Therapists Masterclass consists of

1 x 60 min group zoom Webinar, which will be recorded for downloads and purchases afterwards.

A range of resources to support your self-nurturing journey.

3. Fees

3.1. The Early Bird Price available until 31st Dec 2024 is $67 inclusive of GST, will the full price is $97 inclusive of GST

3.2. Payment is required to secure your spot in the program. Payment can be made via Stripe using the checkout on our website.

3.3. Cancellation & Refund Policy, Your participant in the Nurture Me for Therapists Masterclass may be cancelled up to 7 days notice prior to the advertised live Masterclass start date without penalty. Cancellations with less than 7 days notice will be charged 50% fee and cancellations with less than 5 days notice or non attendance will incur the full (100%) fee.

4.Relationship with Dr Monique Nesa (Clinical Psychologist) services

4.1. All Nurture Me Resources/Programs are operated by Dr Monique Nesa a registered Clinical Psychologist.

4.2. While Dr Monique Nesa is a registered clinical psychologist, the program and coaching you are accessing via Dr Monique Nesa Coaching is not a mental health service.

4.3. By consenting to participate in coaching with Nurture Me Resources/Programs, participants acknowledge that they are participating in a coaching service and are not receiving mental health services from Dr Monique Nesa.

4.4. To avoid any potential conflicts of interest arising, therapy clients of Dr Monique Nesa cannot be accepted as participants for Nurture Me Resources/Programs/associated programs within at least 2 years of cessation of psychological services provided by Dr Monique Nesa.

4.5. Similarly, clients receiving Nurture Me Resources/Programs services cannot be accepted as clients of Dr Monique Nesa's Clinical Psychology services within a minimum of 12 months of completion of coaching services provided by Dr Monique Nesa.

4.6. Any requests for cross-referral or registration between former clients of Dr Monique Nesa and Nuture Me/Dr Monique Nesa Coaching will be assessed on a case by case basis, and will only be accepted at Dr Monique Nesa’s discretion, depending on the individual circumstances.

4.7. If in the course of participating in the Nurture Me Resources/Programs service, issues arise which in Dr Monique Nesa’s professional opinion are beyond the scope of the coaching relationship, a participant may be advised to see their GP and obtain a referral to consult with an appropriate clinician.

4.8. Dr Monique Nesa may at any time and in their sole discretion, terminate a participant’s registration in the Nurture Me Resources/Programs service if Dr Monique Nesa considers it appropriate to do so.

5. Privacy and Disclosure of Personal Information

5.1. As part of receiving Nurture Me Resources/Program services, Nurture Me Resources/Programs needs to collect and record information from you.

5.2. The service provided is bound by the legal requirements of the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).

5.3. Client information. Client files are held in Innovarise/Halaxy software which is accessible only to authorised employees. The information on each file includes personal information such as name, address, contact phone numbers, and other personal information you provide upon registration and/or as part of providing the coaching service provided. As this program includes online zoom calls with other participants which will be recorded and available on the website for purchase following the live launch, your Zoom username may be viewed by other participants along with your image during your participation, please turn off your video during questions if you do not consent. We ask that all participants keep the details of the other participants confidential and not share them with anyone else.

5.3.1. How clients' personal information is collected. A client's personal information is collected in a number of ways including when you provides information directly to Dr Monique Nesa using online forms, correspondence via email, or when you interact directly with Dr Monique Nesa.

5.3.2. Consequence of not providing personal information. If the client does not wish for their personal information to be collected in a way anticipated by this Privacy Policy, Dr Monique Nesa may not be in a position to provide the coaching service to the client. In some circumstances, coaching clients may request to be anonymous or to use a pseudonym, unless it is impracticable for Dr Monique Nesa to deal with the client or if Dr Monique Nesa is required or authorised by law to deal with identified individuals.

5.3.3. Purpose of holding personal information. A client’s personal information is gathered and used for the purpose of providing coaching services. The personal information is retained in order to document what happens during sessions, and enables the Dr Monique Nesa to provide a relevant and informed coaching service.

5.4 Disclosure of personal information- Clients’ personal information will remain confidential except when:

5.4.1. it is subpoenaed by a court, or disclosure is otherwise required or authorised by law; or

5.4.2. the client’s prior approval has been obtained to: